• INDIA | UAE

Privacy Policy


The terms “We”, “Us”, “Our”, and “Company” individually and collectively refer to AGD Gold and Diamonds, while the terms “You”, “Your”, and “Yourself” refer to the users.

Please read this Privacy Policy carefully. By using this App, you indicate that you understand, agree to, and consent to the terms outlined in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this App.

By providing your information or by using the facilities provided through the App, you hereby consent to the collection, storage, processing, and transfer of any or all of your Personal Information and Non-Personal Information by us, as specified under this Privacy Policy. You further agree that such collection, use, storage, and transfer of your information shall not cause any loss or wrongful gain to you or any other person.


USER INFORMATION


To avail of services through our App, users may be required to provide certain information during the registration process, including but not limited to: - a) Name, b) Email address, c) Password, d) Phone number

All required information is service-dependent, and we may use the above-mentioned user information to maintain, protect, and improve our services.

Such information will not be considered sensitive if it is freely available and accessible in the public domain or furnished under the Right to Information Act, 2005, or any other applicable law in force at the time.


INFORMATION SHARING


We may share sensitive personal information with third parties without obtaining prior consent from the user only under the following limited circumstances:

1. When requested or required by law, court order, governmental agency, or regulatory authority.

2. For the purpose of identity verification, prevention, detection, investigation, including cyber incidents, or for the prosecution and punishment of offences.

Such disclosures are made in good faith and with the belief that they are reasonably necessary for enforcing these Terms and for complying with applicable laws and regulations.


INFORMATION SECURITY


We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. These measures include internal reviews of our data collection, storage, and processing practices, as well as security measures such as encryption and physical safeguards to prevent unauthorized access to systems where personal data is stored.

All information collected through our App is securely stored within controlled databases. These databases are hosted on servers protected by firewalls, and access is password-protected and strictly limited.

However, while we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of the information transmitted to us.

Any information voluntarily shared by users in public or interactive sections of the App may be accessible to others with Internet access.

As the Internet is an ever-evolving medium, we may update this Privacy Policy from time to time to incorporate necessary changes. However, our use of any information collected will always remain consistent with the policy under which the information was originally collected.


GRIEVANCE REDRESSAL


Redressal Mechanism: Any complaints, concerns, abuse reports, or breaches related to the content, comments, or these Terms shall be immediately reported to the designated Grievance Officer.